DETAILS
Our Image personalised cakes allow you to add a photo on top of your cake. This cake is covered with black buttercream and has a black shell piping border. Choose from small (10-12 people), medium (18-20people), large (30-32 people), medium tall (40-50 people) or large tall (50-80 people) sizes. The cake in the photo is the Medium size.
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This product may contain nuts, egg and or dairy. Nuts, egg and dairy are used in the kitchen and on machinery where this product is made and in factories and machinery of our suppliers. Please make an informed decision before consuming this product if allergies are of concern
- Some cakes with bright colours require strong food colouring pigments to obtain the colour, this may cause some staining of the mouth when eaten. Please be aware of this before ordering cakes particularly with blue, red and black cream colours.
Dimensions
SMALL - CAKE 10-12 people
Diameter: 18cm / 7 inches
Height: 8cm / 3 inches
SMALL - BOX
Length: 25.4cm / 10 inches
Width: 25.4cm / 10 inches
Height: 21cm / 8 inches
MEDIUM - CAKE 18-20 people
Diameter: 18cm / 7 inches
Height: 10cm / 4 inches
MEDIUM - BOX
Length: 25.4cm / 10 inches
Width: 25.4cm / 10 inches
Height: 21cm / 8 inches
LARGE - CAKE 30-32 people
Diameter: 23cm / 9 inches
Height: 10cm / 4 inches
LARGE - BOX
Length: 30cm / 12 inches
Width: 30cm / 12 inches
Height: 21cm / 8 inches
MEDIUM TALL - CAKE 40-45 people
Diameter: 18cm / 7 inches
Height: 20cm / 8 inches
MEDIUM TALL - BOX
Length: 30cm / 12 inches
Width: 30cm / 12 inches
Height: 35cm / 14 inches
LARGE TALL - CAKE 60-65 people
Diameter: 23cm / 9 inches
Height: 20cm / 8 inches
LARGE TALL - BOX
Length: 35cm / 14 inches
Width: 35cm / 14 inches
Height: 40cm / 16 inches
Please ensure there is enough room in your fridge to store the cake in the box.
Delivery
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Delivery Calculation: The delivery fee is based on your postcode and is calculated in the cart.
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Refrigerated Van Delivery: Your sponge cake will be delivered in our refrigerated van and will arrive chilled. Please ensure that the cake is kept at room temperature for 1 to 2 hours after delivery for optimal freshness before serving.
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Delivery Hours: Cakes are delivered between 9:00 AM and 6:00 PM, Monday to Saturday. Unfortunately, we are unable to accommodate specific delivery time requests.
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Estimated Delivery Time:
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Monday to Thursday: On the morning of delivery, you will receive a text and email with your estimated 2-hour delivery window.
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Friday and Saturday: You will receive a text and email with your estimated 2-hour delivery window the day before.
- When the driver starts the delivery run, you will receive a text and email with a live tracking link, and another text when the driver is approaching (usually 5–60 minutes before arrival).
- Please note that the 2-hour window is a free extra service we provide to help with a better customer experience — it is not a guaranteed delivery time and is subject to change at any time.
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Address Changes: To change the delivery address, email orders@bannos.com.au with your order number at least 48 hours before your delivery date. Your change is only confirmed once we reply. If you haven’t heard back within 24 hours, please text us on 0481 462 308. Once you have received your delivery text message and email, the delivery address can no longer be changed.
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If Recipient Is Not Home: If no one is home or no one answers the driver’s messages on arrival, the driver will leave your cake at the door. Please make sure someone is available to receive it — gelato cakes must go into the freezer within 15 minutes of delivery, and sponge cakes into the fridge. Bannos is not responsible for a cake that melts or spoils after being left at the door, or if a wrong address was supplied.
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Gifts: If you are sending the cake as a gift, please let us know. Include the recipient’s name and mobile number in the provided box. We will keep the surprise intact and only contact them to arrange the delivery.
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Contact Information: For any questions about your order, email orders@bannos.com.au.
